This following page sets outlines Privacy Policy for the CFMG Capital website, www.cfmgcapital.com.au.
At CFMG Capital, we are committed to protecting your privacy and ensuring your personal information is handled with care and in accordance with the Privacy Act 1988). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, www.cfmgcapital.com.au.
THE AUSTRALIAN PRIVACY PRINCIPLES
We will treat all personal information in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”).
WHAT IS PERSONAL INFORMATION
Personal information refers to any information that can identify you. This may include:
• Your full name and date of birth
• Residential or business address, phone number, and email
• Information about your computer and internet connection
• Any other details you choose to share with us
HOW WE MAY COLLECT YOUR PERSONAL INFORMATION
We only collect personal information that is necessary to carry out our business operations.
You may provide this information when you:
• Fill out a contact or enquiry form on our website
• Communicate with us via phone, email, or other forms
• Submit details through marketing, subscription, or application forms
IP addresses
This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. CFMG Capital collects and manages IP addresses as part of the service of providing internet session management and for security purposes. CFMG Capital may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.
HOW WE MAY USE YOUR PERSONAL INFORMATION
Your personal information may be used to:
• verify your identity
• respond to any queries or feedback that you may have
• conduct appropriate checks for creditworthiness and for fraud
• prevent and detect any misuse of, or fraudulent activities involving, this site;
• conduct research and development in respect of our services;
• gain an understanding of your information and communication needs or obtain your feedback or views about our services for us to improve them;
• maintain and develop our business systems and infrastructure, including testing and upgrading of these systems; and
• for any other purpose reasonably considered necessary or desirable by the CFMG Capital in relation to the operation of our business.
From time to time we may email our customers with news, information and offers relating to our own services or those of selected partners. Your personal information may also be collected so that CFMG Capital can promote and market products and services to you. This is to keep you informed of products, services, and special offers we believe you will find valuable and may continue after you cease acquiring products and services from us. If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request. You can unsubscribe from such communications at any time if you choose.
WHEN WE MAY DISCLOSE YOUR PERSONAL INFORMATION
For the purposes set out above, the CFMG Capital may disclose your personal information to organisations outside CFMG Capital. Your personal information may be disclosed to these organisations only in relation to this site, and CFMG Capital takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. These organisations may carry out or provide:
• customer enquiries;
• mailing systems;
• information technology services;
• marketing, telemarketing and sales services;
• market research; and
• website usage analysis.
In addition, we may disclose your personal information to:
• your authorised representatives or legal advisers (when requested by you to do so);
• credit-reporting and fraud-checking agencies;
• credit providers (for credit-related purposes such as creditworthiness, credit rating, credit provision and financing);
• our professional advisers, including our accountants, auditors and lawyers;
• government and regulatory authorities and other organisations, as required or authorised by law;
• the police or other appropriate persons where your communication suggests possible illegal activity or harm to others.
ACCESS TO YOUR PERSONAL INFORMATION
In most cases, you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles. All requests for access to your personal information must be provided by email using the email address provided above or by writing to us at our postal address. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.
In some cases, we may refuse to give you access to personal information that we hold about you. This may include circumstances where giving you access would:
• be unlawful (eg, where a record that contains personal information about you is subject to a claim for legal professional privilege by one of our contractual counterparties);
• have an unreasonable impact on another person’s privacy; or
• prejudice an investigation of unlawful activity.
We may also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.
If we refuse to give you access, we will provide you with reasons for our refusal.
CORRECTING YOUR PERSONAL INFORMATION
We will amend any personal information about you that is held by us and that is inaccurate, incomplete or out of date if you request us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information.
POLICY UPDATES
CFMG Capital may update this Privacy Policy from time to time. Any changes will be published on this page. By continuing to use our website, you agree to the terms outlined in the current version of this policy.
CONTACTING US ABOUT PROVACY
If you would like more information about the way we manage personal information that we hold about you, or are concerned that we may have breached your privacy, please contact us by email to info@cfmgcapital.com.au or by post.